Frequently Asked Questions (FAQ)

1. What items can or should I bring to the hospital with me?
Items that should be brought to the hospital:
  • Undergarments
  • Socks
  • Shirts
  • Pants/Shorts
  • Pajamas
  • Tennis Shoes (1 pair)
  • Long sleeve shirt/sweatshirt
  • Coat
  • Toiletries: shampoo, conditioner, hairbrush, toothbrush, toothpaste, deodorant, lotion

* Bring enough items for 1 week - laundry services available on each unit.
* Lincoln Trail Behavioral Health System has a strict policy on restricted items to be brought into the hospital due to the safety of our patients. See our list of contraband items.
2. What is the length of stay?
The length of stay varies for each individual. The treatment team decides length of stay based on clinical information. All of our programs are short term except for the Willows program, which has a length of stay of 6 – 9 months.
3. How do I get to Lincoln Trail Behavioral Health System?
Click here for directions to our facility.
4.What are the visitation hours?
Monday Military Unit 6:45 pm – 8:00 pm
Tuesday Footsteps(Child) Unit (Track A) 5:15 pm – 6:15 pm
Adolescent Units 7:30 pm – 8:30 pm
Wednesday Adult Units 6:45 pm – 7:45 pm
Thursday Footsteps(Child) Unit (Track B) 5:15 pm – 6:15 pm
Willows Unit 7:00 pm – 8:00 pm
Saturday Adolescent Units & Footsteps Unit (Track A) 1:30 pm – 2:30 pm
Military Unit 6:45 pm – 8:15 pm
Sunday Footsteps Unit (Track B) 1:30 pm – 2:30 pm
Military Unit 2:40 pm – 3:50 pm
Willows Unit 1:30 pm – 2:30 pm
Adult Units 6:45 pm – 8:15 pm
   **TO SIGN IN FOR VISITATION, PLEASE ARRIVE 15 MINUTES PRIOR TO SCHEDULED TIME.
 
5. How do I contact someone if they are in the hospital?
Every person that is admitted to our facility is given an ID#. This number must be used when attempting to call or visit someone at the hospital. Anyone trying to contact an adolescent must first be on an approved contact list from the guardian.
6. Do you accept adult Medicaid?
No, the state of Kentucky does not approve freestanding psychiatric hospitals to accept adult Medicaid. A medical hospital with a psychiatric unit will be able to accept adult Medicaid.
7. Are you currently accepting employment applications?

Yes! Click here for our current job openings

8. What do former patients and their families say about Lincoln Trail Behavioral Health System?
  • "My heartfelt thanks to you for your kindness and help you offered to my daughter. She came home with a sense of peace and hope. I know how dedicated and helpful you all are at Lincoln Trail Behavioral Health System. Thank you for starting a process for us. The road ahead is long but you were a light on our journey."
  • "I'm writing to compliment you on your excellent staff. Every single person there was so considerate and pleasant. There is no way to single out one person, because each one was very helpful and respectful to me in my recovery. I can't thank them enough for their thoughtfulness, and I appreciate them more than I can say. I would also like to thank the cafeteria workers as they were always polite and friendly – plus the food was tasty."
  • "I would like to extend my gratitude to all the staff at Lincoln Trail. You have helped me in my journey to get better. The kind faces and warm hearts have at least gotten me confident to continue treatment. In Intensive Outpatient, I have accepted things I never would have anywhere else. I will never forget my time at Lincoln Trail. Thank you so much from the bottom of my heart for everything you have done for me."
9. Do you have any support groups?
Alcoholics Anonymous:
Wednesday – 8:00 p.m. (open to community members)
 
All are open to the community and are located at 3909 South Wilson Road, Radcliff, KY.
10. What is the admission criteria for your programs?
Click on a program below to see admission criteria: